Shipping Wold Wide
All our Wayuu Dream Bags are shipped from Colombia to any country and securely tracked. Economy shipping may take up to 4 to 6 weeks. International air between 2 to 3 weeks and DHL express shipping within one week.
You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country. Please note that understanding such import restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order or visiting duty calculation websites such as www.dutycalculator.com.
Returns and Refunds
We offer exchanges since we want you to be happy with your purchases, if you have any question doing the purchase we will always be happy to help you please contact at firstname.lastname@example.org
Wayuu Dream Bags is unable to provide refunds unless an item is defective or faulty. Requests for exchange must be made within 30 days of receiving your order via email to email@example.com
If you are unsure or have any questions, please contact or call us via WhatsApp (57)3173822244 to help you with your purchase. We'll always be happy to help you out.
To be eligible for exchange or refund the item must be unworn, and have all the sale tags attached and you will pay your own shipping. All shipping cost are not refundable
We do not exchange or refund on any sales items. Only if defective or faulty.
We ask that returned items be shipped via DHL express or registered mail to our Colombian mailing address as below:
Cra 15 #18-28 (Barrio Rio Frio)